Telecommunication

Capture the knowledge within the company.

SumTotal’s learning management solutions provide customers in the highly competitive and regulated telecommunications industry, faster and less expensive ways of transferring knowledge, competencies, proficiency and experience throughout a globally dispersed group of employees, business partners, and customers, while ensuring compliance with new and existing regulations.

Keeping up with competitive offerings, mergers and changing government regulations isn't easy in this fast-paced environment. As companies bring more new products and services to market, ensuring employees, partners, and customers have the right information at the right time is critical. Talent Development Suite is helping telecommunications companies improve business performance by increasing the productivity and effectiveness of individuals and aligning them with the goals and objectives of the corporation. SumTotal enables the timely and efficient delivery of on-demand learning for everything from next generation technologies, customer satisfaction strategies and promotions, to employee retention and regulatory changes. With SumTotal, organisations can assess employee capabilities, identify gaps and deliver personalised knowledge to reduce employee turnover and speed time to value.